Call us if you suspect fraud
HSBC Customer Service
(1) Call +33 810 246 810 from outside France
HSBC Premier Customer Service
(2) Call +33 810 171 717 from outside France
HSBC Business services
(3) Call +33 810 838 485 from outside France
You can also report card fraud to the police or national gendarmerie online.
Report a card fraud
Report your bank card lost or stolen.
For personal cards
Our services are accessible 24 hours a day, 7 days a week.
Dial +33 800 970 179 from abroad (cost varies depending on operator).
For Business cards
Our services are accessible 24 hours a day, 7 days a week
Dial +33 800 970 188 from abroad (cost varies depending on operator).
You can also report your lost or stolen cards and block them online.
Cancel a cheque
Call the National Centre for Lost or Stolen Cheques on +33 892 683 208 (0.34 € per minute), 24 hours a day, 7 days a week.