Top of main content

Security in branch

Looking after your safety and security

To protect you and our staff, we may ask you proof of identity when you visit us in branch.

It should only take a few moments, then you're free to enter.

Good to know

The Customer Relations Centre (Centre de Relations Clients) can help you book an appointment at a time to suit you.

  • For personal banking: 0 810 246 810* (service €0,09 / call + call price)
  • For business services: 0 811 70 70 70** (service €0,09 / call + call price)

Protection software

Protect your computer from online banking fraud. Download for free.

*Dial 00 33 810 246 810 from outside France.

**Dial 00 33 811 70 70 70 from outside France.

To get updates and share your ideas, join us.