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Book an appointment with an HSBC adviser

Discuss your needs with an appointment by telephone or at the branch of your choice.

Not a customer yet?

Make an appointment with an HSBC adviser at your chosen branch.

Already a customer?

Log on to book an appointment on your adviser’s calendar.

Business customer?

Book an appointment with HSBC Fusion, our dedicated business team.

Always at your service

As an HSBC customer, you can rely on our advisers’ banking expertise. They can help you define your financial requirements to meet your short, medium and long-term objectives. Simply complete a statement of assets and liabilities with your dedicated adviser. Savings, investments, loans(1), mortgages(2) or insurance: your adviser is by your side for all your banking needs.

To open an HSBC account(3), book an appointment online at the branch of your choice. Whether you want to build capital, protect your children’s future, or manage your estate, in France or internationally, your HSBC adviser is at your service.

Appointments can be held by phone or at your branch.

Award-winning products and customer service

Bank Trophies 2020 : Project adviser

We were rewarded for our commitment to offering outstanding support for your plans(4)

Bank Trophies 2020 : Customer service

We were rewarded for our outstanding customer service(4)

Mieux Vivre Votre Argent© "Corbeilles" awards 2021: management category

HSBC recognised for the quality of its investment products(5)

Already a customer? Book an appointment online

If you’re an HSBC customer, you can already do most of your everyday banking online, make transfers and manage your credit cards or investments. Simply log on to online banking or our Mobile Banking app, available from the App Store and Google Play. But there may be times when you want to speak to an adviser, for major projects such as buying property or retirement planning.

That’s why, with HSBC, you can book an appointment straight into your adviser’s calendar. Just log on and follow these simple steps:

  • choose a face-to-face or phone appointment
  • check their availability
  • choose your time slot
  • confirm your appointment

Book an appointment on the HSBC France app

On an Android device

Step 1

Open the menu on your app home screen

Step 2

Select ‘Contact’ and follow the instructions to see your relationship manager’s diary and book an appointment.

On an Apple device

Step 1

Open the menu on your app home screen

Step 2

Select ‘Contact’ and follow the instructions to see your relationship manager’s diary and book an appointment.

Business customer? Book an appointment with our dedicated team

HSBC Fusion is our dedicated service for sole traders and companies based in France with an annual turnover under €1.5 million.


Get expert guidance on your business and personal financial requirements, to help you develop your business and your estate.


Enjoy exclusive offers tailored to your needs, from the moment you open your business current account.

Our advisers are here to help

We’re here to help Monday to Friday 08:00 to 20:00 and Saturday 09:00 to 17:30(6).

0 810 246 810 (service € 0.09/call + call cost**).

0810246810 Service €0.09 per call + Call price*

* Dial+33 810 246 810 from abroad

** Subscription fees and telephone charges can vary depending on your provider's rates and are at your own expense

(1) Subject to review and approval of  your file by the bank: for any loan up to €75,000, you have two weeks to change your mind starting from the day you accept the offer.

(2) Subject to review and approval of your file by the bank: you have 10 days to change your mind from the day you receive the offer. The sale is subject to the loan being obtained. If the loan is not granted, the seller must refund the money received to the borrower. Mortgage loan meant for purchasing (and possible works tied to the building purchased) or building a construction for residential purposes or for both professional and residential purposes.

(3) Account opening granted subject to bank's approval. Every customer has a two weeks right to withdrawal when remotely applying to a bank account.

(4) Trophies for good banking service are awarded by (company of group). This study 2020 occasion was made online with the Opinion Way Institute from 27 September to 23 October 2019 out of a sample of 5035 French bank account owners. It's a representative sample of the French population aged 18 years and over.

(5) ©MVVA - Les Corbeilles de la Gestion 2021. Find out more about the results and methodology:

(6) Unless stated otherwise, bank holidays falling Monday to Saturday are working days, apart from 1 January, 1 May, 15 August and 25 December.

We're here to help you find the answers and while you're at it, tell us how we could do better.