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Choose the best way to bank

Apply for products, make daily  transactions, talk to an adviser. Here you can find the best ways to bank, whatever you want to do.

Block a payment

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Block a card

  

   Call us free, 24/7, on 0 800 970 179(2) 
  
Dispute a card transaction
   Use secure messaging
     
Block a cheque or chequebook
   Use secure messaging
     
Stop a Direct Debit and request a refund
   Use secure messaging
     

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Block a card
In our mobile app

  

In online banking
  
By calling our helpline(1)
Call us free, 24/7, on 0 800 970 179(2) 
At a branch
  
What do you want to do?
Dispute a card transaction
In our mobile app
  
In online banking
Use secure messaging
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Block a cheque or chequebook
In our mobile app
  
In online banking
Use secure messaging
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Stop a Direct Debit and request a refund
In our mobile app
  
In online banking
Use secure messaging
By calling our helpline(1)
  
At a branch
  

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Manage your transfers and Direct Debits

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Get, print or send your bank details/IBAN number

 

    Use the counter or at an HSBC ATM
Switch a transfer or Direct Debit to HSBC
       
Add or delete a beneficiary(3)
       
Make a transfer in France or abroad(4)(5)
       
Increase your online transfer limit
Use secure messaging
Use secure messaging
   
Send money between your HSBC accounts worldwide with Global Transfers(6) 
       

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Get, print or send your bank details/IBAN number
In our mobile app

 

In online banking
 
By calling our helpline(1)
 
At a branch
Use the counter or at an HSBC ATM
What do you want to do?
Switch a transfer or Direct Debit to HSBC
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Add or delete a beneficiary(3)
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Make a transfer in France or abroad(4)(5)
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Increase your online transfer limit
In our mobile app
Use secure messaging
In online banking
Use secure messaging
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Send money between your HSBC accounts worldwide with Global Transfers(6) 
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 

Go to My online banking or our mobile app and select 'Transfers'

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Check your accounts and products

These are your options to check your accounts at HSBC and in other banks.

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Check your accounts activity

  

        
Combine the accounts you have in other banks(7)
Use the Personal Economy app(7)
        
Check the overview of your loans
           
Check your portfolios in detail
           

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Check your accounts activity
In our mobile app

  

In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Combine the accounts you have in other banks(7)
In our mobile app
Use the Personal Economy app(7)
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Check the overview of your loans
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Check your portfolios in detail
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  

Go to My online banking or our mobile app to see your account overview  

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Manage your payments methods

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Order a chequebook

 

     
Order a replacement bank card
 
     
Order a new or additional bank card
       
Check your card limits
       
Change your card limits
           
Change your card security code 
Use secure messaging
Use secure messaging
     
Check or personalise your Online Payments code
           
Activate or deactivate contactless payments
           
Activate Apple Pay(8)
           

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Order a chequebook
In our mobile app

 

In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Order a replacement bank card
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Order a new or additional bank card
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Check your card limits
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Change your card limits
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Change your card security code 
In our mobile app
Use secure messaging
In online banking
Use secure messaging
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Check or personalise your Online Payments code
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Activate or deactivate contactless payments
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Activate Apple Pay(8)
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  

Go to My online banking or our mobile app to see your account overview

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Contact your branch

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Get a new My bank by phone security code (5-digit code)

 

     
Personalise your My bank by phone security code
       
Manage your Secure Key
       
Reset your online banking access codes
       
Contact your relationship manager
       
Find a branch(9)
       
Make a claim
Use secure messaging
Use secure messaging
Call us free, 24/7, on
 0 800 215 915
 
Report a technical issue
       

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Get a new My bank by phone security code (5-digit code)
In our mobile app

 

In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Personalise your My bank by phone security code
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Manage your Secure Key
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Reset your online banking access codes
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Contact your relationship manager
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Find a branch(9)
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Make a claim
In our mobile app
Use secure messaging
In online banking
Use secure messaging
By calling our helpline(1)
Call us free, 24/7, on
 0 800 215 915
At a branch
 
What do you want to do?
Report a technical issue
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 

Go to My online banking or our mobile app

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Borrow

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Apply for a personal loan up to €25,000(10)(11)

  

        
Apply for a personal loan over €25,000(11)
           
Apply for a mortgage(12)
           

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Apply for a personal loan up to €25,000(10)(11)
In our mobile app

  

In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Apply for a personal loan over €25,000(11)
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Apply for a mortgage(12)
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  

Go to My online banking or our mobile app and select 'Apply online'

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Speak to a branch adviser

Save and invest

We offer a range of saving and investment products to help you finance your plans:

Apply for a savings product

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In online banking
By calling our helpline(1)
At a branch
Open an adult savings account: Livret A, Livret de Développement Durable et Solidaire (LDDS), Livret HSBC 2A, Livret HSBC Epargne or Compte sur Livret.
     
Open a Livret d'Epargne Populaire (LEP)
     
Open a minor savings account (Livret A) or a young person's savings account (Livret jeune)
Use secure messaging
   
Open a Plan Epargne Logement (PEL) or a Compte Epargne Logement (CEL)
     
Open a Compte à terme
     

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Open an adult savings account: Livret A, Livret de Développement Durable et Solidaire (LDDS), Livret HSBC 2A, Livret HSBC Epargne or Compte sur Livret.
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Open a Livret d'Epargne Populaire (LEP)
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Open a minor savings account (Livret A) or a young person's savings account (Livret jeune)
In online banking
Use secure messaging
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Open a Plan Epargne Logement (PEL) or a Compte Epargne Logement (CEL)
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Open a Compte à terme
In online banking
 
By calling our helpline(1)
 
At a branch
 

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Speak to a branch adviser

Manage your life insurance

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Apply for life insurance
   HSBC Evolution Patrimoine Vie 2 contract is the only one available online
     
Check the status of an existing policy
        

  

Make a claim or a payment(14)
           
Set up an executor or beneficiary(15)?
           
Make a partial or total withdrawal
           

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Apply for life insurance
In our mobile app
  
In online banking
HSBC Evolution Patrimoine Vie 2 contract is the only one available online
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Check the status of an existing policy
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch

  

What do you want to do?
Make a claim or a payment(14)
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Set up an executor or beneficiary(15)?
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Make a partial or total withdrawal
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  

Go to My online banking and select 'Apply online'

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Speak to a branch adviser

Manage your retirement savings

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Apply for an HSBC Stratégie Retraite contract(16)

 

     
Check the status of an existing policy
           
Make a claim or a payment
           
Set up or amend a transfer
           
Make a partial or total withdrawal(17)
           

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Apply for an HSBC Stratégie Retraite contract(16)
In our mobile app

 

In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Check the status of an existing policy
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Make a claim or a payment
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Set up or amend a transfer
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Make a partial or total withdrawal(17)
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  

Go to My online banking or our mobile app and select 'Account overview'

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Speak to a branch adviser

Manage your stock or collective investments

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Apply for a securities account, PEA, PEA-PME(18)

 

     
Check and manage your securities portfolio
       
Make a securities transaction (OST)
       
Apply for or make a transfer on a management mandate on a securities account or PEA(19)
       
Make a purchase or selling order(20)
       
Apply for or amend a Plan d'Investissement Automatique (PIA)
       
Invest in real estate with the SCPI(21)
       
Go to your employee savings section 
       

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Apply for a securities account, PEA, PEA-PME(18)
In our mobile app

 

In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Check and manage your securities portfolio
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Make a securities transaction (OST)
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Apply for or make a transfer on a management mandate on a securities account or PEA(19)
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Make a purchase or selling order(20)
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Apply for or amend a Plan d'Investissement Automatique (PIA)
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Invest in real estate with the SCPI(21)
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Go to your employee savings section 
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 

Go to My online banking or our mobile app and select 'Save & Invest'

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Speak to a branch adviser

Insure your belongings and your loved ones

Manage an insurance product

These are your options, depending on what you need. To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In online banking
By calling our helpline(1)
At a branch

Apply for an insurance product
     
Manage an existing policy
    Your relationship manager will help you

These are your options, depending on what you need. To make it easier, we've highlighted the ones we recommend.

What do you want to do?

Apply for an insurance product
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Manage an existing policy
In online banking
 
By calling our helpline(1)
 
At a branch
Your relationship manager will help you

Make a claim or get help

These are your options, depending on what you need. To make it easier, we've highlighted the ones we recommend.

What do you want to do?
By phone
By email
By mail
At a branch

Make a claim on your Volassur insurance policy(22)
Call 02 46 90 00 17, from 8.00 to 18.00 Monday to Friday, except bank holidays   VOLASSUR - TSA 34287 77283 AVON CEDEX
 
Make a claim on your HSBC Garantie Habitation policy(23)
Call 01 77 93 36 10, from 9.00 to 18.00 Monday to Friday, except bank holidays
moncontrat.hsbc@gestionassurances.com
HSBC ASSURANCES: HSBC TSA 80777 - 92894 NANTERRE CEDEX 9
 
Get help with your HSBC Garantie Habitation policy(24)
Call 01 40 25 58 39, 24/7, except bank holidays(24)
     
Make a claim on your HSBC Solution Famille policy(25)
Call 09 69 39 07 35
prevoyance.he.sinistres@cbp-group.com
CBP FRANCE - CS 20008 – 44967 NANTES CEDEX 9
 
Make a claim on your HSBC Protection Avenir policy(26)
Call 09 69 32 33 38
sinistre.aig@gestion-assurance.com
AIG - TSA76728 - 95213 Saint-Gratien cedex
 
Make a claim on any other personal or life insurance policy

Call 0810 246 810(1)

€0.09/call service + call price

     

These are your options, depending on what you need. To make it easier, we've highlighted the ones we recommend.

What do you want to do?

Make a claim on your Volassur insurance policy(22)
By phone
Call 02 46 90 00 17, from 8.00 to 18.00 Monday to Friday, except bank holidays
By email
 
By mail
VOLASSUR - TSA 34287 77283 AVON CEDEX
At a branch
 
What do you want to do?
Make a claim on your HSBC Garantie Habitation policy(23)
By phone
Call 01 77 93 36 10, from 9.00 to 18.00 Monday to Friday, except bank holidays
By email
moncontrat.hsbc@gestionassurances.com
By mail
HSBC ASSURANCES: HSBC TSA 80777 - 92894 NANTERRE CEDEX 9
At a branch
 
What do you want to do?
Get help with your HSBC Garantie Habitation policy(24)
By phone
Call 01 40 25 58 39, 24/7, except bank holidays(24)
By email
 
By mail
 
At a branch
 
What do you want to do?
Make a claim on your HSBC Solution Famille policy(25)
By phone
Call 09 69 39 07 35
By email
prevoyance.he.sinistres@cbp-group.com
By mail
CBP FRANCE - CS 20008 – 44967 NANTES CEDEX 9
At a branch
 
What do you want to do?
Make a claim on your HSBC Protection Avenir policy(26)
By phone
Call 09 69 32 33 38
By email
sinistre.aig@gestion-assurance.com
By mail
AIG - TSA76728 - 95213 Saint-Gratien cedex
At a branch
 
What do you want to do?
Make a claim on any other personal or life insurance policy
By phone

Call 0810 246 810(1)

€0.09/call service + call price

By email
 
By mail
 
At a branch
 

Go to My online banking, select 'Apply online' then 'Insurance'

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

Speak to a branch adviser

Update your personal and financial details

These are your options, depending on what you need. 

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
In our mobile app
In online banking
By calling our helpline(1)
At a branch
Change your phone number or email address
       
Change your home address(27) or contact preferences
           
Update your financial details or investor profile
       

To make it easier, we've highlighted the ones we recommend.

What do you want to do?
Change your phone number or email address
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 
What do you want to do?
Change your home address(27) or contact preferences
In our mobile app
  
In online banking
  
By calling our helpline(1)
  
At a branch
  
What do you want to do?
Update your financial details or investor profile
In our mobile app
 
In online banking
 
By calling our helpline(1)
 
At a branch
 

Go to My online banking and select your profile

Call our helpline

0810246810 service €0.09 per call + call price*

*Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

(1) Dial the +33 810 246 810 from abroad (prices depend on your provider). Monday to Friday, from 8:00 to 20:00, and on Saturday, from 9:00 to 17:00.

(2) Dial the +33 800 970 179 from abroad (prices depend on your provider)

(3) Adding any new beneficiary on your online banking account and the HSBC France app must be confirmed by entering a one time use transaction code generated by your Secure Key.

(4) From the 'Transfer' section of your online banking account or on Ma Banque Mobile.

(5) The current regulation limits the authorised transactions on the savings accounts. The relevant savings accounts are: Livret A, Livret de Développement Durable et Solidaire (LDDS), Livret HSBC Epargne, Livret HSBC 2A, Livret Epargne Populaire (LEP), Livret Jeune, Compte Epargne Logement (CEL), Compte sur Livret (CSL). The transfers from/on a savings account must be made from/on the current account of the same owner as the one of the savings account and in the same bank.

(6) 'My global accounts' or 'Global Transfers' service on your online account. For HSBC in France, the eligible accounts for 'My Global Transfers' are deposit accounts ran in euros. 

We remind you that depending on the current legislation, individuals, associations and companies that aren't trading ones  domiciled or fiscally settled in France, have to declare when filling their tax return or statement of results, the opened accounts, owned, currently used or closed abroad as well as any income pertaining to those. For individuals, as soon as a real estate income is received through those accounts, they have to pay social contributions and if necessary a down payment on income tax. Finally, under some conditions, the percentage of the representative value of property assets of units or shares of companies or organisations owned on these accounts must be declared at the real estate wealth tax if the relevant owners are indebted with it. Additionally, according to the current legislation, individuals fiscally domiciled in France must declare when filling their tax return, some information regarding the bond investments and similar investments, including life insurance contracts subscribed with organisations based out of France and if necessary, the products created under these contracts when there's a total or partial purchase. Additionally, the latter must also pay for social direct debits required in accordance with their contract. Finally, the purchase value of life insurance contracts you can buy again and of capitalisation bonds or contracts up to the part of their representative value of the account units made of real estate assets must e declared on the real estate wealth tax if the relevant owners are indebted with it. 

When not respecting those obligations, the relevant individuals can face taxes reminders and to the enforcement of some penalties. For more details about declarative and fiscal obligations you have, we advise that you contact an independent council.

(7) Combine and manage your accounts by opening the HSBC Personal Economy app from Ma banque mobile, under the section 'Manage your budget@ or from your Online banking account under the section 'Personal Economy'.

(8) Apple Pay is available on the iPhone SE, 6, 6 plus, 6s, 6s plus or on latest models. It is also available on the first generation Apple Watch, series 1, 2, 3, paired with an iPhone 5 or on more recent models compatible with the Apple Pay 'proximity' feature and on the iPad Pro, iPad Air 2, iPad mini 4, iPad mini or more recent models as well as on Ma. It is necessary to have a device working on iOS 9 or a more recent version. To get the list of all devices compatible with Apple Pay, check https://support.apple.com/fr-fr/HT208531https://support.apple.com/fr-fr/HT208531

(9) Through the branch locator.

(10) On the mobile app, only available on the Android version. For a loan request between 1,525 euros and 25,000 euros, visit your secure Ma Banque en ligne account, under the section 'Online subscription', then the subsection 'Loans'. The button 'I apply' appears if you're eligible for an online application. A calculator is available after all your information is verified.

(11) Subject to the study and approval of your file by the bank for any request made at your branch. You have a 14 days right to withdrawal starting from when you agree to the loan offer for all loan up to 75,000 euros.

(12) Subject to the study and approval of your file by the bank. You have a 10 days right to withdrawal starting from the day the loan offer is received. The selling is subject to you obtaining the loan. If you don't get the loan, the seller must refund you the money you paid. Real estate loan meant to finance the purchase (and the construction work that might be needed for the acquired building) or the construction of an apartment building or both offices and apartment building. 

Any loan used to buy a property, make some construction work, or that is guaranteed by a mortgage, is a property loan. Information and current conditions dated 15 August 2021 and likely to change.

(13) Online, you can only subscribe to the HSBC Evolution Patrimoine Vie 2 and use free management. Visit your branch to subscribe a capitalisation or transfer contract. It's the same process in order to choose the management under authorisation or led management, you have to go to your branch. Life insurance contract subscribed with HSBC Assurances Vie (France), company presided over by the Insurances Code.

HSBC Continental Europe - Public Limited Company with a capital of 491 155 980 euros dated 1 December 2020 - SIREN 775 670 284 RCS Paris - Headquarters: 38, avenue Kléber - 75116 Paris - Bank and intermediary in insurance  registerd with the ORIAS (Organisme pour le Registre des Intermédiaires en Assurance - orias.fr) under the n° 07 005 894.

(14) Online, within the limitations of the provisions planned by the contracts and the particular provisions determining the online life insurance  transactions.

(15) Within the limitations of the provisions planned in the contracts.

(16) HSBC Stratégie Retraite is a collective insurance contract on the life, in euros and with a variable capital, with a personal and optional subscription subscribed by the VERNET RETRAITE association (n°04/1397), a non lucrative association determined by 1 July 1901 law, with HSBC Assurances Vie (France), company governed by the insurances code and distributed by HSBC Continental Europe. See the contractual provisions to know the terms and conditions of operating of this contract and also the provisions connected to the availability of credit notes and applicable fees.

(17) HSBC Stratégie Retraite ends up on a life annuity or in capital starting from the day you retire. A payment in capital isn't available for money from the company or the employee mandatory payments. Check the contractual terms to know the exact terms and conditions for the different available types of withdrawal.

(18) A PEA opening is for adult individual having their fiscal address in France. The switch of your fiscal address out of France doesn't lead to the plan closing, except for a switch of address in a non cooperative state and territory (ETNC). There can only be one PEA for all institutions. You can also have a PEA-PME. The maximum amount  for the payments on a PEA is set to 150 000 euros (except for the special cases of plans subscribed by young adults associated to the fiscal household of a taxpayer and offering a 20 000 euros cap). The minimum amount when opening is of 150 euros. Subject to not making any withdrawal before 5 years, The PEA allows you to enjoy an exemption for income tax (except for special cases with non listed securities). In any case, the profit remains subject to social contributions. Any withdrawal before 5 years of ownership leads to ( except for exceptions) the plan closing. Partial withdrawals after 5 years are free and don't prevent from making new payments with the limit of authorised payments caps. On the other hand, a total withdrawal after this date will lead to the plan closing. Eligibility terms for the securities at the PEA are defined at the articles L.221-31 of the monetary and financial code. The owner attention is drawn on specific risks linked to investments qualifying for the PEA, such as volatility or the risk of capital loss. For any subscription order made on PEA, the plan owner must beforehand make sure of the eligibility of the securities he wants to put in his plan. The bank could not be held accountable of any consequences, including fiscal, connected to a security subscription that doesn't respect the eligibility criteria of the securities on the PEA.

(19) The information presented on this page don't have any contractual aspect and under no circumstances they are to be taken as an investment advice, a purchasing or selling inducement. Beforehand, the potential subscriber will have to make sure of the compatibility of the order with the associated regulation. Before subscribing to an order, he also has to make sure it matches his financial situation, his sensibility to risks, his investment horizon and his investment goals. 

Within the scope of its management activity under order for its retail clients, the bank applies an engagement policy for the management of portfolios invested directly into shares. The bank also bases itself on its service provider's policy, HSBC Asset Management France in charge of the financial management of portfolio under order. In this document you'll find a description of the engagement policy, the investment strategy and the conditions for potential interactions with the issuers. 

Articles L533-22 I. et R533-16-I of the monetary and financial code plan the publication by the bank of an annual report about the engagement policy under some terms. This annual report must include information about the way voting rights have been practised over the period. The engagement policy and the particular conditions for the retail bank orders show that the exercise of voting rights associated to financial instruments transferred on the account can't be exercised by the client only. As a result, this information don't have an object. The bank doesn't publish an annual report of the engagement policy as authorised by the regulation in such a situation.

(20) Before investing in an CIF (collective investment fund) of French or foreign law, you must absolutely and carefully check the French version of the Document d’Information Clé pour l’Investisseur (DICI) or its company prospectus, regulatory documents available with the HSBC branches or at https://www.hsbc.fr/epargne/expertise-guide-opcvm/. Before taking any investment decision, you're responsible for making sure, with the help of your usual advisers, that the support or supports you think about are the relevant ones for the regulation you fall under (including the local regulation you might eventually fall under). The past performances aren't a reliable indicator of any future performances and must be carefully analysed. Investments subject to market fluctuations can vary and increase as much as they can decrease, and they present a strong risk of capital loss. A funds is eligible for PEA if it meets some management criteria. The eligibility conditions for PEA securities are defined at the article L.221-31 of the monetary and financial code.

(21) Before subscribing to SCPI shares, you must have received and carefully read the Document d’Informations Clés de la SCPI (the « DIC »), as well as the informative note within the validity time, stamped by the Financial Markets Authority, the subscription form, the SCPI status, and if necessary, the last annual report along with the last newsletter. The SCPI shares are long term investments supports, viewed as less liquid than the traditional supports such as shares or bonds. The capital invested can't benefit from any guarantee or protection. The income from the SCPI presenting a random aspect, the subscriber (if the subscription payment is a loan) mustn't exclusively take these incomes into consideration to face potential repayment obligations. 

If there's an investment set up with introducing a tax credit, in the event of a fault in the repayment of the granted loan, the shares of the SCPI could have to be resold and create a capital loss.

If the selling of the SCPI shares was done at a reduced price, the investor would have to offset the potential difference existing between the remaining capital owed on the loan and the product coming from the selling of his shares. Before taking any investment decision, the subscriber is responsible for making sure that the support he thinks about is the relevant one for the regulation he falls under (including the local regulation you might eventually fall under). The subscriber is advised to contact his usual advisers so that he can get the needed reassurance to proceed with his investment decisions. The past performances linked to the shares values and the allocated incomes  aren't a reliable indicator of any future performances and must be carefully analysed. Investments in SCPI, subject to the real estate market fluctuations can vary and increase as much as they can decrease, and they present a risk of capital loss. 

When deciding to invest in an SCPI, you are exposed to a specific risk related with owning property assets considered as 'not much liquid'. The transfer conditions can vary depending on how the real estate market evolves. The terms and conditions for a withdrawal or transfer of shares of SCPI are linked to the existence or not of a counterpart. As a result, the management company can't guarantee the purchase of the shares.

(22) HSBC Volassur is a damage collective insurance with an opttional adhesion, subscribed by HSBC Continental Europe with AIG Europe S.A. Compagnie d’assurance registered at Luxembourg (RCS n° B 218806). Headquarters: 35D Avenue John F. Kennedy - L-1855

Luxembourg branch for France: Tour CB21 - 16, place de l’Iris - 92400 Courbevoie RCS Nanterre 838 136 46.

(23) Damages insurance contract subscribed through HSBC Continental Europe with Allianz I.A.R.D and Protexia, companies governed by the Insurances Code.

(24) Dial the +33140 25 58 39 from abroad (pricing varies depending on your provider).

(25) HSBC Solution Famille is a collective insurance contract with personal and optional adhesion in the event of death or complete and irreversible loss of autonomy (Perte Totale et Irréversible d’Autonomie or PTIA) subscribed through HSBC Continental Europe with HSBC Assurances Vie (France), company governed by the Insurances Code. Within the limit of the provisions defined by the contract. The HSBC Solution Famille contract is a death temporary contract, and as such, the capital isn't systematically paid in the event of death or PTIA of the insured. The guarantees are subject to limitations and exceptions. Refer to the information notice.

(26) HSBC Protection Avenir is a personal  Insurance contract in the event of death or a complete and irreversible loss of autonomy following an accident, subscribed with AIG Europe Limited. Within the limit of the provisions defined in the General terms and conditions of the contract.

AIG Europe S.A. - Insurance company registered in Luxembourg (RCS n° B 218806). Headquarters: 35D Avenue John F. Kennedy - L-1855 Luxembourg

Branch for France: Tour CB21 - 16, place de l’Iris - 92400 Courbevoie RCS Nanterre 838 136 4633.

(27) With a proof of address from the last 3 months.

 
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